A service mindset and the ability to relate to business side users and SMEs with multiple and diverse backgrounds is crucial to excelling in this role

Location	Luxembourg
Contract	Full-Time
Company	www.wemploy.com
Last Update	February 16, 2018

Job description:

• Through ongoing interaction with the business teams, collect and understand business needs, working with SMEs to refine and prioritise business needs
• Works as part of the Business with Product, Change Management and Systems on roadmaps for future product capability and functionality
• Continually matures an understanding of how our user groups utilize the products
• Contributes to pilot preparation, rollouts, process documentation, & support of deployment changes
• Contributes to business specifications documentation
• Contributes to the formulation and description of a joint vision for solutions by maintaining strong relationships with business, product and technical teams
• Delivers independently or with project. Provides coaching and technical guidance on specific projects 
• Builds strong and diverse network of relationships with various stakeholder groups and all levels
• Identifies impact to other solutions or projects, and works with management and other stakeholders to identify options and recommendations
• Supports project teams as a product subject matter expert, providing detailed knowledge of product function and capability
• Provides front-line end user training in relation to deployment of new functionalities
• Assists in providing guidance and oversight to junior members of the team as needed
• Review operational issues with management to identify product gaps and follow through on effective problem resolution
• Assist Department Head with continuous project management oversight and act as a professional voice for the department and BBH as a whole
• Participate in formal and informal client and vendor presentations and calls
• Attend client and prospect meetings when required and present on BBH initiatives, developments, and capabilities
• Works with other product analysts and business SMEs at all levels

Your profile:

• Deep subject matter expertise in illiquid alternative funds such as real estate funds, private equity funds, private debt funds or infrastructure funds.
• Broad exposure into multiple aspects of fund servicing (Fund Accounting, Transfer Agency, Depositary, Financial Reporting, Regulatory Reporting, …).
• Experienced user or otherwise exposed to end-to-end Alternative Funds technology platforms (eFront, Investran, …) or other relevant technology
• Have participated in major projects with proven elements of leadership
• Independent, innovative, creative, self-managing individual with the ability to succeed with general directions.
• Exhibits good communication skills, to all levels, using a variety of methods (including verbal, electronic & presentation).
• Strong collaboration, facilitation, and negotiation skills.
• Demonstrated ability to learn new technologies
• High level of sound logic, analytical ability & organizational skills
• Team mentality, positive attitude who enjoys supporting customers
• Problem ownership mindset, to ensure attention on issues through to resolution
• Ability to prioritise multiple activities and tasks simultaneously and adapt to a rapidly changing environment

Education

Bachelor Or Equivalent Level

Languages

	C1	English

Experience

5-7 Years	Fund Administration

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